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Keeping the pool crystal clear is the key to an overall positive experience for people with a private pool and guests of public pools. The building and maintenance of a beautiful and yet safe swimming pool requires plenty of resources, experience and trainings. Therefore, it should be considered that it is not enough to just hire a team, but it is also important to provide employees with the most useful tools and knowledge.

The need to invest in upgrading the qualification of the pool maintenance and service team is critical to the overall operation of the pool and experience when in it. The best action to take is for pool officers to undergo training aimed at turning them into useful and knowledgeable professionals. This would ensure that they are capable of carrying out regular pool inspection, as well as technical maintenance of the facility.

What does the position “Pool Officer” mean?

A pool officer is the person who possesses the skills and experience when it comes to proper and quality pool service. A pool officer maintains the disinfection and water balance, resolves problems related to water, water chemistry, hazardous chemical substances, such as chlorine by-products, and is responsible for preventing and reducing risks, checks filters and pumps, etc.

A certified training is required in many countries in Europe and the USA in order to acquire such knowledge. Undoubtedly, a set of specific skills is required for the purpose of taking proper care of a swimming pool. Therefore it is important that the staff in charge are well prepared and trained.

-Asset maintenance-preservation of the investment

Proper maintenance determines the equipment lifecycle and the pool structure. In addition to the fact that the well-trained team must maintain and comply with certain standards related to health protection, it must be also familiar with the intricacies of the use of swimming pool chemicals. The improper use of different types of chemicals shortens the lifecycle of the pool heaters, pumps, and linings.

The skills and experience of the pool officer help them to detect and eliminate potential hazards and to inspect such items that require heightened attention. Such inspections are necessary in order to prevent costly damages.

Safe water

A properly cleaned and managed pool is a safe pool. The experienced pool staff that is responsible for the pool maintenance and management performs routine checks of the water chemistry composition. The pool staff knows how to use automated systems and equipment in order to ensure the pool safety for visitors during business hours. The pool staff understands the interdependencies between the measured indicators and the intervention required to achieve the desired level of hygiene. Inconsistent and poor water management is a prerequisite for the accumulation of pathogens in the swimming pool, which are not visible to the naked eye. Well-prepared and trained employees are an important element of a healthy and safe pool experience.

Property value increases?

Is having a pool a thorn in the flesh or a little gem? A properly serviced, crystal clear pool increases the value of the property it belongs to by making it even more attractive. Whether it’s a public or private pool, people will give a higher value to the property if the swimming pool is sparkling clean. A well-trained pool officer is capable of ensuring that the pool is maintained to the highest standards.

Why is it so important that the staff responsible for the pool possess the necessary knowledge and experience?

The pool must be as functional and as clean as possible. Unfortunately, it remains unclear to many people why it takes special skills for a person to do such a job. It has to do with many factors, such as lack of experience, interest, desire or mindset. It is also largely related to the lack of training provided to staff in this specific area.

There may be plenty of reasons. However, regardless of the exact reason for us not understanding why the job of a pool officer is so important, it is important to take advantage of the benefits of a training to the professionals in this field of work.

Let’s take backwashing as an example. Have you ever performed this procedure? How long did it last? Many people follow the standard recommendations or leave things “at the hands of fate”. And the approach should be proactive – you need to monitor and know when the filter needs a backwash and why it needs it.

There is a big difference between following somebody else’s instructions and actually learning from them. If given an actual guide on the activity, the pool officer will not only acquire useful skills, but will be also able to assess themselves whenever any of the systems requires backwashing, thus protecting and preserving the quality of the filters longer and saving money and energy for emergency backwashing.

We need to keep in mind that each pool has its own unique environment influenced by various factors. The instructions on the equipment packaging or in the manual are not applicable to every pool, but the ability to adapt and apply the relevant principles means that the pool officer is able to monitor and make specific adjustments.

Even such a “trivial” thing like knowing that the humidity sensor is not calibrated and taking the specific steps to fix this issue can save quite a lot of money on an annual basis.

This is just an example of how valuable it is for employees to have the relevant skills and to be well-trained, as there are plenty of benefits – from significantly reducing the costs and increasing energy efficiency to improving the experience for both customers and employees.

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